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Your parcel has arrived at its destination, but its contents are damaged or some of the contents are missing. ATTENTION! If you claim a parcel due to damage, please keep the goods until the claim process is completed.
Your parcel has not arrived at its destination, it has been without movement for several days. Attention! The claim can only be submitted after confirmation of the loss by DPD Customer Service dpd@dpd.sk or international@dpd.sk.